Video Disabled daughter traumatized by TSA at DFW

Discussion in 'Aviation Passenger Security in the USA' started by Fisher1949, Dec 10, 2012.

  1. nachtnebel

    nachtnebel Original Member

    This is a great point. It is quite clear that some TSA clerks see any hiccup, any pushback by passengers asserting their rights or reasonably objecting to some behavior or demand by the clerk as hostility or something else illegal for which they should be punished. It points to the unpreparedness on the part of these clerks for any interpersonal interactions with passengers and they get frustrated, angry, or threatened when the packages they are processing don't just go meekly down the "conveyor belt". The issue I believe, is that TSA does not hire personnel who are capable of relating to the passengers effectively in these situation nor does TSA train them. So situations escalate till some TSA adult arrives on the scene.

    People with bad skills in these areas need to be eliminated and replaced with others who can deal with passengers in difficult circumstances. That would happen only if this were somewhat important to TSA, which it probably isn't. HQ can live with these occasional "dust-ups" since they are "one-offs" (Pisthole), even though the situations can be very devastating to the passengers involved in them. The only way I can see to make the screening process much more closely monitored with zero tolerance for passenger abuse is to give the function back to airlines and tie that behavior directly to an impact on the airline's bottom line.
     
    phoebepontiac and Monica47 like this.
  2. Monica47

    Monica47 Original Member

    Apparently the TSA "apologized" to this little girl. This is what the TSA considers an apology.....
    “We regret that the experience of this young lady was not a positive one as we always strive to screen passengers with dignity and respect while ensuring the safety of all travelers. Everything TSA does is designed to protect against another terrorist attack. In all likelihood, this traveler would have presented no risk, yet we could take no chances. She alarmed for explosive residue and TSA took the necessary steps to resolve the alarm.”

    Problem is they never did "resolve" anything.
     
  3. Caradoc

    Caradoc Original Member

    Horsepuckey. Merde du taureau. фигня.

    They did nothing to "resolve" after the alarms. Per the mother, they didn't even check the wheels on the wheelchair. Simply "detained" the poor girl until other travelers spoke up, whereupon they "released" her.
     
  4. Mike

    Mike Founding Member Coach

    TSA did not apologize to the girl. Rather one of TSA's on-staff propagandists just released another piece of bull:poop: self-excusing rubbish to the media (CBS DFW).

    Consumerist: Apologizes To 11-Year-Old For Detaining Her After Detecting Bomb Residue

    The TSA released a statement (via CBS DFW)apologizing to the girl, while reiterating that agents were just doing their job to keep passengers safe:

    “We regret that the experience of this young lady was not a positive one as we always strive to screen passengers with dignity and respect while ensuring the safety of all travelers. Everything TSA does is designed to protect against another terrorist attack. In all likelihood, this traveler would have presented no risk, yet we could take no chances. She alarmed for explosive residue and TSA took the necessary steps to resolve the alarm.”


    Yes, safety is important. But the girl’s mother says the TSA agent didn’t use common sense, and no one clearly explained what all the fuss was about when they were finally cleared.
     
  5. RB

    RB Founding Member

    TSA is getting raked over in the comments. Seems it is getting hard to find any TSA support anywhere. Should send a message but TSA employees are to ducking fumb to understand the message.
     
  6. Frank

    Frank Original Member

    They'll start getting the message when a few of the worst offenders are given a vertical transfer via hemp rope. I suspect that this came close to happening in this instance.
     
  7. Mike

    Mike Founding Member Coach

    Short drop, please. Save the hemp.

    The girls' mother seems way too nice & accommodating.
     
  8. Yeah, I've been in customer service positions where I've had to apologize for annoying hold-ups. It's really not that hard to smooth over a ruffled customer. They could be getting away with more of this stuff if they would just be friendly and apologetic, even when people get huffy, and would actually take the dignified and respectful approach to resolving false positives they claim to take. Instead, they undermine themselves by treating the people who unwittingly alarm as suspects (remember when they actually called that one little four year old girl a suspect?), freaking out and calling in the heavies (cops, bomb squads), and generally acting like assholes. People are still going through the line and even submitting to the crotch rubbing, but they certainly aren't accepting all this as a change in social norm.

    Also, this:

    Oh, how I lol'd! I think that comment undoes its own self without comment from me.
     
  9. Frank

    Frank Original Member

    Why? Hemp is cheap, reusable, and a slow vertical ascent gives the freedom fluffer time to reflect on his misdeeds. One wonders how quickly this would have been resolved if one other passenger pulled a coil from his carry-on and started tying a knot.
     
  10. Mike

    Mike Founding Member Coach

    A short drop will mean that they'll still be squirming when it's time for the drawing and quartering that CW's been reading up on.

    Also be sure that the scaffold is constructed with proper safety railing so nobody goes over the side. Guy Fawkes ruined his entertainment value by jumping off the side & breaking his neck.
     
  11. Frank

    Frank Original Member

    If it's entertainment you're looking for, maybe we should find all the freedom fluffers who are christian and make them do the stations of the cross. Live.
     
  12. CelticWhisper

    CelticWhisper Founding Member

    I know I'm not really Johnny on-the-spot with this one, but do I get to claim "better late than never?"

    All usual disclaimers apply: I forfeit or waive copyright and make no claims to sole ownership of the following text. Reprint, repost, repurpose, modify, adapt or steal as you see fit. Whatever ya gotta do to make life harder for TSA and the legisleeches who make excuses for it.

     

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