Forbes: Remember 9/11? TSA Finally Takes Off the Gloves, Reminds Critics of Reality. The Transportation Security Administration has taken off the gloves and started to respond more aggressively to the constant barrage of criticism – as well it should.The truth is that, for all of the complaints, most U.S. travelers have a positive opinion of the TSA. According to a Gallup poll released in August, 54% of Americans think TSA is doing either an excellent or a good job of handling airport screening. Among Americans who have flown at least once in the past year, 57% have an excellent or good opinion of the agency. In other words, the more you seem them, the better you like them. Bulloop:, and a study of frequent fliers concludes otherwise.