Kevin Hunt: She Wants TSA To Pay For Missing Luggage Lock, Damage

Discussion in 'Aviation Passenger Security in the USA' started by City Extra, Jul 17, 2014.

  1. City Extra

    City Extra Paperboy

    Bottom line is that you can't count on TSA to use TSA-approved locks.

    In this case, the passenger was fortunate to have her claim approved, after TSA delayed the claim repeatedly until the video surveillance tapes were no longer available.

    Kevin Hunt: She Wants TSA To Pay For Missing Luggage Lock, Damage


    Lou Ann Naples of Old Saybrook, a frequent traveler, says she never checks her baggage at an airport without securing it with a Tumi lock recognized by the Transportation Security Administration.


    When she picked up her luggage at Southwest Florida International Airport in Fort Myers after a flight that originated at Bradley International Airport, her Tumi suitcase arrived safely but the lock didn't. Inside, she found some of her Easter-related items damaged and a TSA "notice of bag inspection" in her suitcase.


    "This," she says, "was not a nickel-and-dime lock. This was a $25 to $30 lock."

    On several previous trips, she says, the TSA had unlocked the Tumi, opened her luggage for inspection, then left behind a notice — and no damage.


    Continue reading...

    http://www.courant.com/business/custom/consumer/hc-bottom-line-tsa-lock-20140719,0,274809.column


    Kevin Hunt: She Wants TSA To Pay For Missing Luggage Lock, Damage

    Lou Ann Naples of Old Saybrook, a frequent traveler, says she never checks her baggage at an airport without securing it with a Tumi lock recognized by the Transportation Security Administration. When she picked up her luggage at Southwest Florida ...


    Continue reading...

    http://www.ctnow.com/lifestyle/live-smart/hc-bottom-line-tsa-lock-20140719,0,6754907.column
     
    Last edited by a moderator: Jul 19, 2014

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