Private screeners to replace TSA at Orlando airport? [MCO]

Discussion in 'Aviation Passenger Security in the USA' started by Mike, Dec 6, 2012.

  1. Mike

    Mike Founding Member Coach

    WOGX: Private screeners to replace TSA at Orlando airport?

    Orlando International Airport is taking the first baby steps in a move that could replace Transportation Security Administration (TSA) agents with private screeners. The Greater Orlando Aviation Authority (GOAA) is discussing new customer service standards for all entities that operate at the airport. Chairman Frank Kruppenbacher said, as it stands now at OIA, the TSA only has to answer to the federal government and not to the airport. "Once we establish those, we'll evaluate," said Kruppenbacher. "Can the TSA meet those standards or not? Should we put it out for a bid?" Kruppenbacher said millions of bags have been screened at the airport since the TSA took over. In that time, only 11 people have been prosecuted for theft. "Eleven is still unacceptable ... "
  2. Mike

    Mike Founding Member Coach


    Everybody complains about the TSA. They opened your bag, they patted you down. Now, the airport in one of the nation’s hospitality hotspots is going to see if TSA can treat people flying into Orlando a bit better.

    Airport chairman Frank Kruppenbacher says there will be new stringent customer service standards, and if TSA can’t conform, they’ll ask Homeland Security if they can hire private screeners instead.
  3. nachtnebel

    nachtnebel Original Member

    more accurately: They pawed through your underwear and stole the stuff they liked, they felt your genitals....

    Not sure if being less surly will change that part of it. But perhaps if they hire a better grade of human this stuff will also change. From what folks say about SFO, and from what I've seen of it, can't say that I see all that much difference between TSA clerk and contract clerk. Last time I flew out of SFO, I saw a screening clerk give 0ne heck of a butt massage to an Indian woman who made the mistake of wearing a floofy sari. Very lengthy and the recipient was very embarrassed by it.
  4. Mike

    Mike Founding Member Coach

    Maybe her butt was so irresistible that the screener just couldn't move on to the next one?

    I'm so glad we quit flying. I'd probably end up in jail if they did some of that stuff to me.
  5. CelticWhisper

    CelticWhisper Founding Member

    Wouldn't it be more a matter of treating people flying out of Orlando a bit better?

    Hiring private screeners doesn't count for much, though, if they wind up with the same (expletive deleted) immunity that TSA pedosmurf clerks-not-officers-not-agents have.
  6. Monica47

    Monica47 Original Member

    Why does the TSA think it's necessary to yell at passengers going through the checkpoint? How does that accomplish anything but make passengers angry? Nobody wants to be yelled at and if you yell back at them they'll make sure to hold you up so you miss your flight as a punishment for not "respecting" their authority. If you actually HAVE authority you wouldn't feel the need to yell at people. It's like talking louder to someone who doesn't understand the language you are speaking - it isn't going to solve the basic problem. I had a boss once who told me he could teach people how to do their jobs but he couldn't teach people how to be nice. It obvious that having any customer service skills is not a priority for TSA. Whether that problem can be solved with private screeners I don't know but I doubt it.

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