United States Survey: U.S. Customs is driving visitors away

Discussion in 'Border Controls, Customs and Immigration' started by Mike, Mar 20, 2013.

  1. Mike

    Mike Founding Member Coach

    CNN: Survey: U.S. Customs is driving visitors away (Mar 19 2013)

    "When you're greeted with something that's less than welcoming, that first taste in your mouth is quite disconcerting," said Geoff Freeman, chief operating officer of the U.S. Travel Association, the industry trade group that conducted the survey in partnership with Consensus Research.

    In the survey, 43% of the travelers who have visited the U.S. said they would discourage others from making the trip because of the entry process.

    The survey, which included responses from 1,200 overseas travelers, also found that more than two out of five potential business travelers won't come to the U.S. in the next five years for the same reason. About 64% of responders said they were frustrated by long lines and wait times.

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