My experiences have shown that it is not those guys you see with the blue shirts who are the problem. The problem is TSA management that set policies and hire sub standard managers as a result of EEOC, quotas, favoritism and the like. Most of management is not qualified to run the organization nor do they know what they are doing yet they are getting extraordinary salaries. Did you know that some managers only have a high school diploma and make over $85,000 per year? It get me sick to know that an individual can earn tens of thousands of dollars smoking cigarettes outside, watching football in the office, playing computer games, and kissing butt to keep their jobs or get promoted. TSA Management is an abomination. And does anyone ever get fired? Not really. They are promoted or moved to another agency when enough complaints are registered. The lower ranks get fired while managers get promotions and raises. Managers also do not follow rules and regulations but ensure that those under them do. It's pitiful.