It's pretty clear that TSA does not hold employees accountable for intimidation tactics or misstatement of policies. Proof is the video at the top of this thread. The primary harasser is a stso. Then a ltso chips in, then the guy at the podium. That whole checkpoint crew should be decertified and prohibited from screening anything but baggage for a couple of years along with demotion and loss of senority back to day one. The stso should be fired.