I thought I would relate exactly why I have issues with TSA. First bad experience was at FLL. I had just cleared the WTMD and turned catching the Screener at the out feed of the xray with his hands in my wife's purse. I said something and he made like it had to be xrayed again. I reported this and was rebuffed by everyone in TSA. Going through LAS a while back the xray operator was verbally berating people for how they had packed their carry-on bags. This TSA screener was really making a scene. I had to go find a more senior TSA employee and he was more concerned with how to address him than what I was trying to report. Just a few months ago at DFW I entered the screening line. A Two Stripper TSA Clerk took my ID and asked me to say my name. I told him that my name was on both my ID and DL. After a short exchange he became visably angry and I really though he was going to go "Screener" and hit me. I reported this to his supervisor at the checkpoint who did nothing, I reported it to "Talk to TSA" and later to the DHS OIG who handed it off to the Office of Inspection. To this day I have heard nothing from anyone at DHS or TSA. So to wrap up if my experiences are any indication of how TSA handles complaints it is little wonder that TSA claims few people complain.